Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: January 1, 2026

Introduction

MONUMENT HOSPITALITY INC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

  • Fill out our contact form (name, email address, phone number, business type, message)
  • Communicate with us via email or phone
  • Enter into a service agreement with us

Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website address
  • Device and operating system information
  • Cookies and similar tracking technologies

How We Use Your Information

We use collected information for the following purposes:

  • Responding to inquiries and providing customer service
  • Processing and fulfilling service agreements
  • Communicating about our services and updates
  • Improving our website and services
  • Complying with legal obligations
  • Protecting against fraud and unauthorized activity

Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

  • Consent: When you submit our contact form or accept cookies
  • Contract: When processing is necessary for a service agreement
  • Legitimate Interest: For improving our services and website security
  • Legal Obligation: When required by law

Who Has Access to Your Data

We do not sell your personal information. Access to your data is limited to:

  • Our employees and authorized personnel who need access to provide services
  • Service providers who assist in website operations (e.g., hosting, form processing)
  • Legal authorities when required by law

All third-party service providers are contractually bound to protect your data and use it only for the specified purposes.

Third-Party Services

Our website uses the following third-party services:

  • FormSubmit: For processing contact form submissions
  • Google Maps: For displaying our location on the contact page

These services have their own privacy policies governing how they collect and use data.

Data Retention

We retain your personal information for:

  • Contact form submissions: 3 years after last contact
  • Client records: Duration of relationship plus 7 years
  • Website analytics: 26 months for individual session data

Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

Under CCPA, you have the right to:

  • Know what personal information is collected
  • Know whether your personal information is sold or disclosed
  • Say no to the sale of personal information
  • Access your personal information
  • Equal service and price when exercising privacy rights

How to Request Data Deletion

To request deletion of your personal data, contact us at:

We will respond to your request within 30 days. Please note that some data may be retained for legal compliance or legitimate business purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: