Business Model
Transparency in how we operate and serve the hospitality industry.
Who We Are
MONUMENT HOSPITALITY INC is a professional services company specializing in hospitality management. We partner with restaurants, hotels, event venues, and catering companies to improve their operations and guest experiences.
This website serves as an informational resource about our services and as a point of contact for potential clients seeking hospitality management solutions.
What This Website Is
This website is a business-to-business (B2B) platform designed to:
- Provide information about our hospitality management services
- Allow potential clients to learn about our expertise and approach
- Offer a contact channel for business inquiries
- Share resources and insights about the hospitality industry
Who This Website Is For
Our services are intended for:
- Restaurant owners and operators seeking operational improvements
- Hotel managers looking to enhance guest satisfaction
- Event venue operators needing management support
- Catering company owners scaling their operations
- Hospitality industry professionals seeking consulting services
Important Note
This website is not intended for general consumers. Our services are business-to-business professional services, not consumer products or services.
How We Generate Revenue
MONUMENT HOSPITALITY INC generates revenue through professional service fees. Our pricing models vary based on the scope and duration of engagement:
| Service Type | Fee Structure |
|---|---|
| Restaurant Operations Management | Monthly retainer or project-based fee |
| Catering Services | Per-event pricing |
| Guest Services Programs | Implementation fee plus monthly support |
| Staff Training | Per-session or program-based pricing |
| Quality Assurance | Audit fees plus ongoing monitoring retainer |
| Event Planning | Planning fee plus percentage of event budget |
All fees are discussed and agreed upon before any engagement begins. We provide detailed proposals outlining scope, deliverables, timeline, and costs.
Data We Collect and Why
We collect minimal data necessary to operate our business and serve our clients. Here's what we collect and why:
Contact Form Data
- What: Name, email address, phone number, business type, and message content
- Why: To respond to inquiries and discuss potential business engagements
- Retention: Kept for the duration of the business relationship plus 3 years for record-keeping
Website Analytics Data
- What: Pages visited, time on site, referral source, device type
- Why: To improve our website and understand visitor needs
- Retention: Aggregated data retained; individual session data deleted after 26 months
Client Project Data
- What: Business information, operational data, financial metrics (as shared by clients)
- Why: To provide the contracted services and deliver results
- Retention: Kept for the duration of engagement plus 7 years per legal requirements
Your Rights
You have the right to request access to, correction of, or deletion of your personal data. Contact us at info@monumenthospitality.net for any data-related requests.
Have Questions About Our Services?
We're happy to discuss how we can help your hospitality business succeed.
Contact Us